December 6, 2017
Dear Valued Customer,
As an update to last month’s closing announcement, CoolTouch wants to let you know that as of December 6, 2017, the company will be selling 9-Use CTEV Cards for $45 per card (sold separately from fibers for $5 per procedure). These cards will be available from CoolTouch until the closing, currently scheduled for January 31, 2018, and will then be available directly from Syneron Candela (contact and ordering details will be sent to you in the next update).
If you would like to place an order for cards, please contact CoolTouch directly at 877-858-2665, or complete this order form and fax to 916-677-1901.
1 and 5-use 600µm, 5-use 273 µm, and Saphfire fibers are still available from CoolTouch until supplies run out. As in the past, these fibers will come with a card attached to the box.
The availability of stand-alone 9-Use Cards will allow you to use a variety of endovenous fibers on the market and continue to use your CTEV laser without interruption. CoolTouch however would like to recommend the following company as an excellent source:
13355 10th Avenue N, Suite 110
Plymouth, MN 55441
Laser Peripherals and CoolTouch have been working together since 1994. They are a well-run organization, manufacture very high-quality fiber optics, and are the only authorized supplier for SaphFire fibers. CoolTouch has shared its customer list pricing with Laser Peripherals, but they will be setting their own pricing for fibers.
To continue ordering the same high-quality laser fibers you are accustomed to, you can contact Laser Peripherals through the following options:
Eric Nettz / Direct Contact
Direct Phone: 763-525-8420
Phil Krafft / Sales & Marketing Manager
As mentioned in our prior announcement, although CoolTouch will be discontinuing its products at the time of closing, Syneron Candela will continue to honor all existing warranty and maintenance agreements through December 31, 2019.
CoolTouch will continue to send updates (also available on www.cooltouch.com). If you have further questions, please call 877-858-2665.
Thank you again for all your business and support.
/s/ Ilan Ben-David
Chief Executive Officer, New Star Lasers / CoolTouch